FREQUENTLY ASKED QUESTIONS
What if I don't have a complete address or phone number?
You must have a complete address and phone number for the recipient so that we are able to successfully deliver the flowers to them.
What if the person is not home or the flowers cannot be delivered, will I have to pay for the flowers?
We make every attempt to deliver the flowers on time and if the recipient is unavailable we try to schedule a redelivery. If that is not possible, we will call you regarding options for your special circumstance.
How far in advance should I order flowers?
For regular days, the morning of delivery is sufficient. For holidays several days or even a week before is the safest as we tend to have limited quantities on some of our specials and they are sold on a first come basis.
What kind of flowers does BLOSSOMS carry?
All year: Roses, Hydrangea, Lilies, Gerbera Daisies, Tropical and other seasonal flowers.
Where do your flowers come from?
Some come from California, Hawaii, South America, Thailand, or local greenhouses it depends on the flower.
How fresh are the flowers?
Our flowers are air shipped and very fresh. We guarantee our product for 3-4 days after receiving our product.
What if the flowers wilt?
As with any product of nature, at times it can be unpredictable. If your flowers wilt within 3-4 days of receiving the flowers we will gladly replace them, all you need to do is call 248-644-4411 and ask to speak with Customer Service.
Can I get an email confirmation that my flowers were delivered?
Yes, just be sure to give your sales associate your e-mail address.
Can I get a photo of my flowers?
Absolutely, please let us know that you would like this at the time you place the order so that we may take the picture before it is wrapped for delivery. During busy holidays, we may not have time to oblige this request, but will do our best to accomodate.
Will you call to verify the recipient is home to receive the flowers?
Typically we will only call the recipient before the delivery if specifically requested by the sender. We advise letting the recipient be surprised with the delivery of their flowers.
Can I get a receipt for my phone order?
Of course, please let your sales associate know that you would like a receipt.
Do you send flowers out of town?
Yes, we offer a service to forward orders to florists in areas all over the United States. We do our part to the best of our ability to ensure that they send out something comparable to what we would send, ourselves. We cannot guarentee that all florists will have what we have in stock, so it is best to speak with a sales associate about what your choices are.
Does BLOSSOMS do weddings?
Yes, and have since 1977. Please see our Wedding page for more information.
Can I send funeral flowers from BLOSSOMS?
We have a wonderful selection of sympathy products for family and friends online. For custom sympathy products for family and friends, please call 248-644-4411
If I need flowers in a hurry can you help me?
It depends on the time frame and where the flowers are being delivered or you can stop in and choose from a wide variety of our available arrangements freshly prepared daily.
Does BLOSSOMS ever donate flowers to charity events?
Yes, please come in to our shop to fill out a request for donation form for consideration.